The Latest Customs Insights and News Updates
HMRC Just Raised the Bar for Your Customs Broker
A new standard for customs intermediaries has arrived. PAS 41201:2026 sets out what good practice looks like for brokers and agents — but…
UK-India Trade Deal Goes Live on 15 July: Here’s How to Be Ready for It
The UK-India trade agreement goes live on 15 July 2026, taking clothing, textiles and much more to zero duty. But the rate is not…
HMRC Admitted It Was Wrong. The Importer Still Lost.
HMRC agreed the importer's customs valuations were correct all along. The appeal still failed. The £4,960 guarantee was the smallest part…
‘My Broker Told Me To Do It’: Why That Defence Won’t Save You At Tribunal
It is one of the most common things we hear from importers facing a customs debt: ‘But my broker handled all of that.’ The tribunal does…
HMRC v O’Neill Wetsuits
HMRC lost a customs classification case and appealed. The Upper Tribunal found in HMRC’s favour, overturning the original ruling and…
AI In Customs: A Governance Gap
HMRC has published guidance for AI developers. But what about businesses using AI internally for customs decisions? The gap carries real…
Drowning in Information, Starving for Wisdom
In a world generating billions of gigabytes of data every day, organisations are not short of information. The challenge is turning that…
Customs Under Management: Can You Defend It?
Understanding a customs position is one thing. Defending it under scrutiny is another. Explore why customs defensibility risk arises and…
Electric Mobility Euro Ltd & Sunrise Medical Ltd v HMRC
A tribunal win does not always bring certainty. The Upper Tribunal’s decision in Electric Mobility Euro Ltd & Sunrise Medical Ltd v HMRC is…
Customs Under Management: Can You Survive It?
Customs functions often appear stable — until the person who understands how everything works leaves. When knowledge is held by individuals…
Customs Under Management: Can You Explain It?
Many organisations can explain duty paid, but not duty under management. This article explains why customs is harder to articulate than it…
Customs Compliance Is Harder Than It Needs To Be
Customs compliance often feels harder than it should, not due to capability, but because the data needed to control risk is fragmented and…