A steel-bin importer had £161,262.85 of customs duty and import VAT resting on a single question: had HMRC put its goods in the right classification code? In July 2026, the…

A customs declaration your broker handles costs £50-£75. Run in-house, the same declaration can cost a few pence. On the numbers alone, paying someone else to press the button…

A supply chain director who has told you customs is handled may be right. Or they may never have looked. Cognitive science has a name for the gap between assumed control and…

A new standard for customs intermediaries has arrived. PAS 41201:2026 sets out what good practice looks like for brokers and agents, but when a declaration goes in under your…

The UK-India trade agreement goes live on 15 July 2026, taking clothing, textiles and much more to zero duty. But the rate is not automatic, you only receive it if your paperwork…

HMRC agreed the importer's customs valuations were correct all along. The appeal still failed. The £4,960 guarantee was the smallest part of the story, the goods sat at Felixstowe…

It is one of the most common things we hear from importers facing a customs debt: ‘But my broker handled all of that.’ The tribunal does not agree. Three recent cases make that…

HMRC lost a customs classification case and appealed. The Upper Tribunal found in HMRC’s favour, overturning the original ruling and leaving importers with a critical question: if…

HMRC has published guidance for AI developers. But what about businesses using AI internally for customs decisions? The gap carries real risk and boards should be asking…

In a world generating billions of gigabytes of data every day, organisations are not short of information. The challenge is turning that information into insight and insight into…