HMRC v O’Neill Wetsuits

HMRC lost a customs classification case and appealed. The Upper Tribunal found in HMRC’s favour, overturning the original ruling and leaving importers with a critical question: if…


0 Comments10 Minutes

AI In Customs: A Governance Gap

HMRC has published guidance for AI developers. But what about businesses using AI internally for customs decisions? The gap carries real risk and boards should be asking…


0 Comments8 Minutes

Drowning in Information, Starving for Wisdom

In a world generating billions of gigabytes of data every day, organisations are not short of information. The challenge is turning that information into insight and insight into…


0 Comments8 Minutes

Customs Under Management: Can You Defend It?

Understanding a customs position is one thing. Defending it under scrutiny is another. Explore why customs defensibility risk arises and how businesses can strengthen evidence,…


0 Comments6 Minutes

Electric Mobility Euro Ltd & Sunrise Medical Ltd v HMRC

A tribunal win does not always bring certainty. The Upper Tribunal’s decision in Electric Mobility Euro Ltd & Sunrise Medical Ltd v HMRC is a reminder that classification risk can…


0 Comments7 Minutes

Customs Under Management: Can You Survive It?

Customs functions often appear stable — until the person who understands how everything works leaves. When knowledge is held by individuals rather than embedded in the business,…


0 Comments5 Minutes

Customs Under Management: Can You Explain It?

Many organisations can explain duty paid, but not duty under management. This article explains why customs is harder to articulate than it should be, what “explainable” looks…


0 Comments6 Minutes

Customs Compliance Is Harder Than It Needs To Be

Customs compliance often feels harder than it should, not due to capability, but because the data needed to control risk is fragmented and difficult to use. With HMRC’s TRE now…


0 Comments5 Minutes

Why CFOs Are Accountable For A Tax They Can’t Evidence

Customs duty often represents one of the largest indirect tax exposures on the balance sheet, yet it remains one of the least visible. As other taxes have digitised, customs has…


0 Comments7 Minutes

New Year, New Customs Strategy: Why 2026 Needs a Different Approach

With HMRC scrutiny intensifying and full customs data now easily accessible, 2026 represents a pivotal moment for importers. This article outlines three steps businesses can take…


0 Comments5 Minutes