The Latest Customs Insights and News Updates
What Your Last Customs Audit Was Really Telling You
HMRC asked for the written import procedures and found they did not match what was happening. The audit trail lived across four inboxes and…
The £161,262.85 Argument HMRC Never Had to Answer
A steel-bin importer had £161,262.85 of customs duty and import VAT resting on a single question: had HMRC put its goods in the right…
Is Using A Customs Broker Outdated?
A customs declaration your broker handles costs £50-£75. Run in-house, the same declaration can cost a few pence. On the numbers alone,…
What You Can’t Explain, You Can’t Control: The Visibility Gap in Supply Chain Customs
A supply chain director who has told you customs is handled may be right. Or they may never have looked. Cognitive science has a name for…
HMRC Just Raised the Bar for Your Customs Broker
A new standard for customs intermediaries has arrived. PAS 41201:2026 sets out what good practice looks like for brokers and agents, but…
UK-India Trade Deal Goes Live on 15 July: Here’s How to Be Ready for It
The UK-India trade agreement goes live on 15 July 2026, taking clothing, textiles and much more to zero duty. But the rate is not…
HMRC Admitted It Was Wrong. The Importer Still Lost.
HMRC agreed the importer's customs valuations were correct all along. The appeal still failed. The £4,960 guarantee was the smallest part…
‘My Broker Told Me To Do It’: Why That Defence Won’t Save You At Tribunal
It is one of the most common things we hear from importers facing a customs debt: ‘But my broker handled all of that.’ The tribunal does…
HMRC v O’Neill Wetsuits
HMRC lost a customs classification case and appealed. The Upper Tribunal found in HMRC’s favour, overturning the original ruling and…
AI In Customs: A Governance Gap
HMRC has published guidance for AI developers. But what about businesses using AI internally for customs decisions? The gap carries real…
Drowning in Information, Starving for Wisdom
In a world generating billions of gigabytes of data every day, organisations are not short of information. The challenge is turning that…