Barbourne Brook's Customs Support Service lets you leverage our understanding of your business, experienced consultants, cumulative knowledge gained from working with lots of businesses and paid technical subscriptions.

Customs Support Service enables you to:

Maintain your competitive advantage of customs duty savings and best practice as the rules or circumstances change

Negate the need for another significant investment (in time and cost) to become compliant and implement best practice or recruit an expensive in-house team

Flexibility by configuring customs support to your changing business needs

The customs landscape has been subject to significant change since Brexit:

  • The UK has introduced its own regulations, moving from 4 pieces of EU law to over 40 UK laws.
  • Customs duties will now belong to the UK Exchequer rather than the EU Commission and the UK has considerable autonomy in this area.
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A stylised icon image representing support for international trade
  • Changes are made to business supply-chains (what is sourced from where, what is done to it and where it is sold).  Small changes can have compounding impact on customs planning and compliance.
  • Wider international trade environment develops with new Free Trade Agreements, changes from international bodies flowing down into UK law (e.g., World Trade Organisation, World Customs Organisation, International Chamber (Incoterms)).
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Our Customs Support Services can be configured to include:

Ad hoc advice

With your dedicated relationship manager and Service Level Agreement for returned calls, queries to be resolved.

Technical updates

Bespoke to your business ensuring you never fall behind on your compliance obligations.

Monthly data & analytics

Giving you complete clarity of your customs landscape measured against Key Performance Indicators.


A wealth of supporting documentation, how to guides, Standard Operating Procedures and training videos.

Regular feedback meetings with our industry experts

Annual review of your customs landscape

HMRC Audit insurance

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How can we help?

We are on-hand to help with all of your customs need. Provide us with some details on your circumstances and one of our friendly experts will be in touch to provide support and advice.